IT Business Analyst for Customer Service projects (m/f)

**Job Description:**

Airbus Commercial Aircraft is looking for an

• IT Business Analyst (f/m) * to join our
• IM department * based in
• Toulouse, France * .

You will be part of a team developing innovative IT solutions to support digital transformation and efficient operations . As part of the DC team, you will be involved in driving IT applications and projects for Customer Services aiming at supporting the Customer Service vision and the New Case Management program .

• Your working environment: *

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport . Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!

• How we care for you: * *
  • Financial rewards:
  • Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase pl an on a voluntary basis .

*

• Work / Life Balance:
• Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services .

*

• Wellbeing / Health:
• Com plementary health insurance coverage (disability, invalidity, death) .
• Depending on the site: * health services center, concierge services, gym, carpooling application .

*

• Individual development:
• Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility . At Airbus, we support you to work, connect and collaborate more easily and flexibly . Wherever possible, we foster flexible working arrangements to stimulate innovative thinking .

• Your challenges: *
• Conduct in-depth discovery meetings to capture complex business requirements and recommend ...