IS Business Analyst for Communication
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for Soft
Bank Group to acquire ABB Robotics. Soft
Bank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:IS Service Owner
In this role, you'll be the strategic link between ABB Robotics' business needs and our digital communication platform team. You'll lead technical improvements to our corporate website and CMS system to support business transformation. Working with stakeholders, you'll understand their requirements and turn them into practical enhancements, ensuring our digital communication tools and website evolve to meet ABB Robotics' strategic goals.
The work model for the role is hybrid. #LI-hybrid
This is a global role; the preferred locations are Poland, Czech Republic, Portugal, France, India or Spain.
Your responsibilities:Lead business analysis by providing technical and business process expertise to support decisions on new or changed IS solutions and services within your scope
Bridge business and technology by collecting, analyzing, and translating business requirements into functional and technical specifications for internal and external delivery partners
Drive solution design using data analytics and advanced modelling techniques to identify opportunities, assess processes, and define solutions that align with ABB's IS strategy and business objectives
Support continuous improvement by engaging stakeholders in service enhancement initiatives and ensuring solutions meet defined specifications through user acceptance testing
Manage stakeholder relationships by collaborating with senior stakeholders to define costs, estimate efforts, pre-qualify change requests, and maintain visibility of upcoming demand
Ensure compliance and quality by adhering to corporate IS policies, procedures, and governance standards while maintaining alignment between ABB's IS strategy and business strategy
Collaborate with UX/UI teams to ensure proposed solutions meet user needs and align with design standards and digital experience goals.
Support impact assessments and change analysis for enhancements, integrations, and platform updates.
Define and validate test scenarios, support User Acceptance Testing (UAT), and help ensure release readiness.
Qualifications for the role:5+ years of experience as a Business Analyst, Systems Analyst, or Functional Analyst, with proven skills in translating complex business requirements into technical solutions
Demonstrated ability to map and document business processes using modern tools such as Figma, Miro, or similar design and collaboration platforms
Hands-on experience with CMS platforms, particularly Adobe Experience Manager or equivalent systems, to understand digital communication infrastructure
Strong capability to gather requirements, analyze workflows, and influence stakeholders toward shared goals
Proficiency in business process analysis and specification development
Experience working effectively with both offshore and onshore teams, managing collaboration across time zones and locations
Demonstrated ability to provide operational support
Fluency in English; additional languages valued
Understanding of ITIL principles and their application in IT service management
Our team dynamics
You'll join a collaborative environment where cross-functional teamwork thrives. You'll work alongside technical architects, delivery partners, and business leaders to create shared understanding and drive impactful outcomes.
What’s in it for you:We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
#J-18808-Ljbffr