IS-76: IT Technician (Helpdesk and System Administrator)

Post N° IS-76/ Ref. No 2025_00594

JOB DESCRIPTION - please click here\n\n

Higher vocational training in a relevant discipline and 3 years' post-related experience. Acceptable alternatives: secondary education and 5 years' post-related experience, or an equivalent education combined with an appropriate amount of relevant, professional experience.

Experience in supporting a Microsoft based domain in the cloud or on-premise, including user management, virtualization, file and print services, active directory, patching, backup, disaster recovery.

Very good knowledge of Information Technology (IT) systems and concepts, ability to comprehend and interpret them, both orally and in writing, into a non-technical description.

Theoretical knowledge and/or practical experience with Transmission Control Protocol/Internet Protocol (TCP/IP) networks, including routing/switching/firewall/proxying.

Theoretical knowledge and/or practical experience with Microsoft domain, cloud and on premise based, including, GPO, user management, device provisioning, server implementations, cloud and on-premise infrastructure.

Knowledge and/or practical experience with Firewalls (Palo-Alto), Hypervisors (Hyper-V), Routers and Switches (Cisco), IP Telephony and VTC equipment (Cisco).

NATO's official languages are English and French. The work of this post requires fluency in English, while working knowledge of French is desirable.

WHAT DO WE OFFER?

Multicultural environment

Initial three year contract with competitive monthly tax-free salary (subject to Article 19 of the Ottawa agreement on exemption of Taxation)

Additional benefits for expatriate staff including expatriation and education allowances (where applicable) and additional home leave

Excellent health coverage

Great work/life balance

Generous annual leave of 6 weeks