Internship - Head office - Group Customer Care Director support PMO H/F

Internship

• Head office
• Group Customer Care Director support PMO H/F page is loaded## Internship
• Head office
• Group Customer Care Director support PMO H/Flocations: France, Paristime type: Full timeposted on: Posted Todayjob requisition id: R Air Liquide is a world leader in gases, technologies and services for industry and health. Present in 60 countries with 66 300 employees, the Group serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are small molecules essential to life, matter and energy. They embody Air Liquide's scientific territory and have been at the heart of the Group's business since its creation in 1902. Air Liquide's ambition is to be a leader in its industry, to perform well over the long term and to contribute to a more sustainable world - with a strong commitment to climate change and energy transition at the heart of its strategy. Descriptif de l’entité et de l’activité Air Liquide's Industrial Merchant (IM) is a global business line serving over two million customers, from local artisans to large multinationals, across diverse sectors like food and beverage, metal fabrication, and chemicals.

Within the Group Customer Care Department, you will support the Director in deploying the global strategic roadmap. This internship is a total immersion in the customer experience transformation of a global industry leader, involving international coordination with high-level stakeholders.

Your Key Missions1. Strategic Steering & Management Support

• Support the Customer Care Director in the operational deployment of the Group roadmap.
• Prepare presentation materials and strategic files for General Management.
• Monitor market best practices regarding Customer Relationship Management.2. Governance & International Coordination
• Organize and structure key deadlines with the team and the Customer Care Directors of worldwide subsidiaries.
• Prepare the agenda and ensure follow-up on actions to guarantee country alignment with the Group strategy.3. PMO (Project Management Office) & Team Support
• Assist the 4 BPOs in structuring their respective projects (processes, tools, performance indicators,...).
• Coordinate information flows between the various ongoing projects to ensure overall consistency.4. Project Leadership
• Depending on your autonomy and interests, you will take direct responsibility for one or more initiatives (e.g., deployment of a new tool, harmonization of a specific process, creation of a steering dashboard).

Pour ce poste, les qualités/compétences attendues sont les suivantes :

• Education: Student in Bac+4 or Bac+5 (equivalent to 4th or 5th year of higher education) with a specialization in Management, Strategy, or Project Management.
• Languages: Fluent English is essential (daily international context). French is highly recommended for anchoring at the head office.
• Soft Skills: Excellent organizational skills, analytical mind, relational ease, and professional posture adapted to a management environment.
• Hard Skills: Advanced proficiency in project management tools is a plus****Informations Complémentaires****Air Liquide est labellisé Happy Trainees.

Le stage se déroule dans le siège historique du Groupe en plein centre de Paris au quai d’Orsay.

• Localisation géographique: Paris, France
• Date de début souhaitée: Avril 2026
• Durée: 6 mois
• Rémunération: selon profil

Pour en savoir plus sur notre entreprise et obtenir des conseils pour nous rejoindre,**Our Differences make our Performance** At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.****Discover what your professional journey at Air Liquide could be** **!****We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. **Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process.**You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this

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