Internship - Client Relation Coordinator EMEA (F/M)
Reporting to the Client Relations Manager EMEA, The Client Coordinator will play a vital role in supporting the Client Relations team in EMEA. This position focuses on enhancing data capture for top clients, assisting in the creation of client portfolios, and supporting various client-focused initiatives.
Key Accountabilities :
Client Data Management of our top clients Profiles
Follow up on Clients Mapping for the region
Assist in the migration of the Data into Sales Force
Create automatic follow up of our top clients and high potentials (sales, turnover…)
Provide regular and consistent analysis & feedback to EMEA teams for continuous improvement of top client knowledge
Work with CR teams to identify and send top clients to relevant events or experiences
Make sure we have consistency within the region on the client strategy
Work on improving client segmentation, profiling and targeting for any action to recruit new high potential clients
Hospitality programs & virtual bridges
Work on regional and Global report as needed
Gifting and client treatment
Assist the region in their gifting strategy, consolidate the annual orders and order for events as needed
Follow up on gift shipping, tracking, cancellation and budget per clusters
Analyze the use of gifting per cluster
Assist with bridges clients as needed for local client treatments
Event Support
Assist in the RSVPs follow up
Organise the order and distribution of event collaterals
Check the invoicing from client treatment agencies and assist with the charge backs by clusters and country
Manage the appointment schedule
Help on hospitality packages and itineraries as needed
Other support as needed
Qualifications :
Microsoft Office Suite (Excel, PowerPoint, and Word)
Sales Force, CRM and clienteling profile
Detail-oriented, organized, excellent interpersonal skills
Outstanding written and verbal communications skills
Passion and creativity for client relationship building
Ability to meet deadlines, work under pressure, and multi-task
Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
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At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
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