Inside Sales Specialist – EMEA

What’s the job?

In this role, you will provide critical support to our EMEA (primarily France) marketing and sales business operations, helping us achieve success within those countries.

Support will include qualification and progression of initial interest, preparation of budgetary quotations, nurturing of potential sales prospects until they are ‘sales-ready’ and administrative tasks to ensure smooth and efficient business processes.

Responsibilities

• Qualify all incoming leads and distribute them according to established rules and guidelines to the designated Account Manager within the territory.
• Become an expert in Salesforce and other tools that may be used to increase sales effectiveness. Embrace new sales strategies/techniques when instructed.
• Be proficient in the features, benefits, specifications, and value propositions of Malvern Panalytical’s technical products in order to converse at the appropriate level with scientists, engineers, and academics in a wide variety of fields and disciplines.
• Maintain long‑term relationships with our existing customers and acquire new customers to nurture in the main areas of particle characterization: laser diffraction, dynamic light scattering, image analysis, microcalorimetry, XRF, XRD, NIR, contract analysis services.
• Provide additional support to the full EMEA Inside Sales team as required.
• Perform within established standards/metrics for the Inside Sales team to ensure targets are met or exceeded.

Qualifications

• You are a commercially savvy individual with a high sense of urgency who is willing to go the extra mile.
• You have excellent verbal, listening, and questioning skills as well as a solid understanding of our products and how they are used in industrial and academic environments.
• You have a Bachelor of Science (B.S.) or higher; or equivalent combination of education and experience in general Biology, Biochemistry, Chemistry, Physics, Chemical Engineering, and Materials Science.
• Two to four years related sales/applications experience and/or training.
• Fluent in both written and spoken French.

Great to have?

• Self‑motivation and ambition to grow in the role.
• A full understanding of the technologies offered by Malvern Panalytical and relating them to the proposed applications of potential customers.

Benefits

• A vibrant and multicultural team of committed and bright people in an international company.
• First‑hand exposure to the life science industries, including pharma and biotechnology.
• A great atmosphere, modern offices.
• A function where you will shape the future and be part of a great team in an international, high‑tech environment.
• Competitive benefits package.

Malvern Panalytical is committed to diversity and inclusion. We are dedicated in providing a safe and healthy working environment where employees succeed. We prohibit discrimination and harassment against staff and applicants and do not discriminate on the basis of race, color, nationality, ethnicity, sex, gender reassignment, sexual orientation, disability, religion, age or belief.