Infrastructure & Cloud Engineering Manager

Job Description

We are looking for an Infrastructure & Cloud Engineering Manager to lead our team and scale operational and technical capabilities.

Responsibilities

• Lead and manage the Infrastructure & Cloud team, currently composed of devops and SRE.
• Support, coach, and develop team members to increase technical maturity, autonomy, ownership, and operational excellence.
• Act as a technical leader on infrastructure, cloud, platform, reliability, automation, and architecture topics.
• Drive major transformation initiatives across infrastructure and cloud environments.
• Help define and execute the Infrastructure & Cloud roadmap in alignment with company priorities, product needs, security requirements, and business ambitions.
• Ensure the reliability, resilience, security, scalability, performance, and cost‑efficiency of internal and customer‑facing infrastructure.
• Strengthen operational processes, including incident management, change management, on‑call practices, monitoring, alerting, backup and restore, disaster recovery, capacity planning, and post‑incident reviews.
• Improve observability practices through metrics, logs, traces, dashboards, alerting, SLOs, and operational KPIs.
• Promote a strong production mindset across the team and with Engineering, Product, QA, Data, Security, and Support teams.
• Lead or support cloud migration, architecture modernization, automation, and infrastructure transformation projects.
• Improve Developer Experience by making infrastructure, environments, CI/CD workflows, and platform services more reliable, simple, secure, and efficient.
• Ensure strong collaboration between Infrastructure & Cloud, Engineering, Security, QA, Data, Product, and Customer Support teams.
• Help structure team rituals, priorities, delivery follow‑up, documentation, technical standards, and operational governance.
• Contribute to FinOps practices by improving cost visibility, cost optimization, capacity planning, and cost‑aware decision‑making.
• Provide clear communication to leadership on risks, priorities, incidents, roadmap progress, and operational maturity.

Success Criteria (6‑12 months)

• The Infrastructure & Cloud team has a clearer operating model, priorities, ownership model, and delivery rhythm.
• Team members have grown in autonomy, technical maturity, and accountability.
• The role is recognized as a strong technical leader.
• Operational processes have improved, especially incident management, change management, monitoring, documentation, and post‑incident reviews.
• Infrastructure reliability, observability, security, performance, and operational maturity have measurably improved.
• The team has started or delivered key transformation initiatives on internal infrastructure for Developer Experience.
• Collaboration with Engineering, Security, QA, Data, Product, and Support teams is smoother and more structured.
• Critical infrastructure knowledge is better shared, documented, and no longer concentrated on too few individuals.
• The team has better visibility on KPIs such as availability, MTTR, change failure rate, incident volume, alert quality, cost, delivery progress, and operational risks.
• The company has more confidence in the Infrastructure & Cloud team’s ability to support scale, customer trust, and product ambitions.

Requirements

Management & Leadership Skills

• Proven experience managing infrastructure, cloud, DevOps, or SRE teams.
• Ability to coach engineers at different seniority levels and drive transformation pragmatically.
• Strong communication skills; able to explain technical risks and trade‑offs to various audiences.
• Creates clarity in complex environments; builds trust with engineers, peers, and leadership.

Technical Skills

• Strong background in infrastructure, cloud, platform engineering, or SRE.
• Solid experience operating production environments (reliability, availability, security).
• Strong knowledge of AWS or equivalent cloud platforms; comfortable with hybrid/on‑premise environments.
• Experience with IaC, CI/CD, automation, observability, incident management, and disaster recovery.
• Good understanding of Linux, networking, security fundamentals (IAM, secrets, hardening, patching).
• Experience with Developer Experience or platform engineering is a strong plus.

Soft Skills

• Structured, pragmatic, impact‑driven, and accountable.
• Strong collaboration mindset across Engineering, Security, QA, Data, Product, and Support.
• Comfortable balancing operational pressure with long‑term transformation goals.

You might feel hesitant to apply if you don’t match 100 % of the requirements. This list is a guide – we encourage you to apply even if you are a partial match. We are building teams that innovate, not teams that simply tick every box.