Information Technology Business Analyst

Business Analyst

Job Purpose

• Support IT business partner to deliver on time & on budget & on scope
• Perform quality controls and monitor financial KPIs
• Setting and reviewing budgets and managing cost
• Improve adoption of processes, best practices, and internal IT systems
• Ensure all operations are carried on in an appropriate, cost‑effective way
• Support working communication within the team.

Main Accountabilities / Measured On

• Accuracy of Project/Program reports
• Level of integration with IT Finance
• Maintain accurate and clear documentation for operational procedures and activities.

Main Tasks & Responsibilities

The person will assist IT management with Financial Management, Operational Management topics (e.g. HC tracking, various reporting), preparation of Business Cases, Budgeting

• Oversee budgeting and financials reporting, planning, and auditing
• Review / approve invoices and ensure they are submitted for payment
• Manage forecast of run and project cost centers
• Support IT Finance by providing program financial information (Capex / Opex split)
• Operation Management
• Overseeing inventory, distribution of goods and facility layout.
• Support the procurement process
• Monitor new‑comers and leavers to ensure compliance
• Manage relationships with vendors to stay within deadlines and budget
• Program Management
• Ensure data accuracy and completeness in portfolio and project management tool
• Coach other program stakeholders on portfolio and project management process and tool
• Communication Management
• Prepare communication material to support pillar activities
• Align kit to local context
• Communicate changes in policies to operational meetings

Personal Attributes

• Self‑management and proactivity
• Problem‑solver attitude by seeking collaboration and team work
• Customer Orientation with excellent communication, analytical and interpersonal skills
• Accuracy and attention to detail
• Ability to manage confidentiality
• Ability to communicate complex situations in a simple way and easy to understand for key stakeholders

Professional & Leadership Experience (Previous experience in terms of time and complexity)

• Minimum 3 years of experience in a position with comparable complexity
• Good level of understanding of IT service delivery processes
• Strong PPM tool and Microsoft Office skills
• Financial skills a plus

Education & Training

• Good to excellent command of English. (MANDATORY)
• PM certification (PMP or PRINCE2) and / or ITIL certification is a plus