Incident Management Lead – ITIL & Banking (Paris)

HCLTech is seeking an experienced Incident Management Expert for its prestigious client in the banking sector located in the Paris Region. This role requires managing major incidents until resolution, applying ITIL processes, and enhancing service quality.

The successful candidate will need to demonstrate excellent skills in incident management, technical communication, and have a strong understanding of systems architecture. Fluency in both French and English is mandatory. Discover a friendly, multinational work environment with endless opportunities.