In Store Tech Executive

Summary

Sitting within the FNBL SP&O team, the In Store Tech Program Executive plays a highly collaborative role, interacting with stakeholders in various country teams, partners and Apple’s central Western Europe organisation. It is a highly visible role with a unique opportunity to work with the development and maintenance of digital in-store solutions such as DCOTA, Digital catalog, digital pricing and digital security. The candidate will have the opportunity to develop a broad network within Apple and with partners at many levels.

Reporting to the Store Experience Manager for France & Benelux, you’ll be responsible for executing and implementing all initiatives around interactive technology in-store, across France, Netherlands, Belgium, Luxembourg and Monaco.

You’ll be the subject matter expert and owner of any interactive initiative at store level to improve customer experience and help drive Sales priorities through the interactive tech platforms.

Description

Collaborate cross functionally with SP&O and Sales teams across the region to deploy In-store technology platforms partnering with EMEIA In-store tech team.

Apple doesn’t cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day. You are a trusted advisor who does what you say you’ll do — and always does what’s best for Apple.

You think clearly. You simplify complex problems and distill big decisions down to their core. Sometimes decisions require you to make tough calls, even after considerable energy has been invested — but you own it!

You strive for quality in everything you do! Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. You have a don’t give up attitude, and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way.

Responsibilities

• Leverage In-store technology platforms to drive Sales priorities of the moment (i.e. affordability initiatives, etc.)
• Manage lifecycle and compliance of existing and future platforms (DCOTA, Digital Catalogue, DLL, …)
• Secure in-store-tech readiness at NPIs and data accuracy within Apple tools across retail, telco and monobrand (branded, tier 2 and unbranded)
• Deliver in-store tech reporting and data analysis
• Drive partner sell-in for new Tech programs
• Establish and maintain an extraordinary relationship with Channel partners’ key stakeholders (IT teams, Digital in-store teams,…)
• Educate and provide ad hoc support for all tech merchandising-related areas to relevant stakeholders (ASCs, BAs, Champions, store staff).
• Be the point of contact to central POS ops/in-store tech team
• Improve business processes leveraging on automation where possible

Minimum Qualifications

• Tech savvy (IT)
• Digital expert (digital comm°)
• Project & program management
• Interpersonal savvy: able to drive relationship with technical contacts @ Partners
• Customer focus
• Analytical skills and Data driven
• Comfortable with Excel and Apple tools
• BA/BS minimum
• Communicates effectively

Preferred Qualifications

• BA/BS minimum
• You have a talent for merchandising and in-store tech solutions
• Experience on Tech projects
• Experience in an international environment
• You are naturally curious and continuously seek out opportunities to grow and learn
• Fluency in French and English expected
• Fluency in Dutch appreciated

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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