Hybrid Solution Engineer - AI & Incident Mastery

Shippeo in Paris is seeking a Solution Engineer to tackle complex technical challenges in a hybrid work environment. This role combines technical expertise with AI-driven solutions to enhance supply chain visibility through cross-functional collaboration.

Your responsibilities will include investigating tier-2 user issues, building intelligent agents, and leading responses during critical incidents. The ideal candidate will have 3-4 years in a technical support or solution engineering role, and fluency in both English and French is required.