Hybrid Service Delivery Manager – SAP & ITIL Expert

L'Oréal is seeking an IT/SAP leader to supervise and optimize SAP/IT operations across international contexts. You will manage incident response, service catalogs, problem/change management, and coordinate with offshore partners to ensure high-quality IT services for a global user base.

Fluency in French and English is required, with a strong track record in ITIL/ITSM, project management, and international collaboration. A hybrid work setup is offered within a large multinational IT function.