Hybrid Customer Support Engineer for AI Platform

LumApps is seeking a customer support specialist in France. You will respond to requests by email or ticket, diagnose defects via remote sessions, and help customers use the platform effectively. You will prioritize multiple requests, escalate when needed, and maintain knowledge bases. Fluency in French (C2) and English (B2) is required; Python/REST API knowledge is a plus.

Join a global team with hybrid work options, offering training and collaboration across offices in Lyon and beyond.