Hybrid Academy Lead: Enablement & Training

Sidetrade is seeking an Academy Lead to relaunch and scale Sidetrade Academy as the enablement engine behind our shift from low touch to high touch Customer Success. You will build the team, own content lifecycle, and partner with Product, R&D and CX to deliver multilingual, self-service training and in-app help.

You will lead the platform, select LXP and in-app guidance tools, design reusable templates, and measure adoption, time-to-enable and ROI.