Human Resources Support Specialist

I am currently representing a major French retail group that is seeking to expand its IT division at their office in the Voiron area. My client is a well established national brand that has maintained a strong entrepreneurial spirit and a people focused culture throughout its significant growth.

In this role, you will act as a key functional expert for the Finance and HR application landscape. You will join a structured support team of approximately twenty professionals, focusing primarily on the optimization and maintenance of Microsoft Dynamics 365 and associated business tools.

Key Responsibilities

• Manage level two and three support requests for Finance and HR systems to ensure operational stability.
• Handle corrective and evolutionary maintenance while coordinating with external service providers and third party maintenance teams.
• Lead functional and technical improvements across the ERP environment, specifically targeting accounting, treasury, and payroll modules.
• Execute configuration changes and lead testing phases for new system updates.
• Collaborate closely with internal departments to align IT solutions with business needs and share best practices within the support team.
• Contribute to the continuous improvement of the broader information system, including reporting tools and expense management platforms.

Requirements

• We are looking for a candidate with a background in IT systems or Finance who has solid experience in application support or functional consultancy.
• Experience with Microsoft Dynamics 365 Finance and Operations is highly desirable, though candidates with strong expertise in other major ERP systems will be considered.
• A solid understanding of core business processes is essential, including general accounting, accounts payable, cash management, and time tracking.
• You should possess excellent communication skills to bridge the gap between technical teams and business users.
• The ideal candidate is autonomous, reactive, and capable of managing application projects with rigor and adaptability.

The company offers a comprehensive onboarding and training program to ensure you become fully proficient in their specific tools and internal processes. If you are looking to join a dynamic environment where customer service and employee engagement are top priorities, I would like to hear from you.