Human Factors Expert F/M

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience, as well as products and services in our Allergan Aesthetics portfolio.

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Job Description

Background:

The AbbVie Device & Combination Product Development (DCPD) function provides design and development expertise to enable drug delivery systems for AbbVie biopharmaceuticals. The Human Factors Center of Excellence (HFCOE) within DCPD manages the drug delivery device and stand‑alone medical device user interface design process and executes usability assessments required to support the successful regulatory submission of AbbVie products. A combination of an increase in the number of drugs that require a delivery device, stand‑alone medical devices, and increasing engagement of Human-Centered Design and HF methods in early‑stage development drives the need for additional Human Factors expertise.

We are looking for an individual with academic training and professional experience in human factors/usability engineering or a related discipline for a Human Factors role to support our product development efforts.

Overview of Position

This role is intended to support the DCPD HFCOE’s need to manage projects to design, test and validate combination products and medical devices. This individual will work alongside existing AbbVie HF, Engineering, Medical, Compliance and Regulatory staff to design device user interfaces and HF studies required to ensure ease‑of‑use, safety, customer acceptance, and regulatory approval.

Major Responsibilities

• Determine and lead the human factors engineering strategy for product development projects
• Design and conduct contextual inquiry research
• Perform task and workflow analyses
• Work with System Engineers to develop user needs requirements and user interface specifications
• Conduct and evaluate Use‑Related Risk Analyses, and recommend and evaluate design mitigations to use‑related risks
• Design device and system user interfaces and associated instructional materials
• Design and conduct usability tests and other usability assessments
• Design, conduct and analyze interviews and surveys
• Prepare and compile thorough documentation for inclusion in regulatory submissions
• Develop and achieve human factors engineering strategy in alignment with functional goals and project objectives
• Present human factors engineering concepts and results for functional scientific and non‑scientific leaders as well as potential and existing partners, maximizing impact and value of expertise
• Apply innovation by creating and implementing alternative or improved approaches for conducting human factors engineering at AbbVie
• Advance expertise within the function by proactively advising and sharing knowledge and expert opinions with peers and senior management, mentoring and training functional colleagues, and assessing current and emerging business challenges to enable functional goal achievement
• Collaborate with experts within the function to integrate objectives into activities associated with the development of new or improved products or technology

Qualifications

• Masters degree (+14 years related experience) or PhD (+8 years related experience) in Human Factors, Industrial Engineering, Human Computer Interaction, Psychology or equivalent
• Strong working knowledge of Human Factors methods and principles
• At least 8‑10 years experience in user interface design and usability testing
• Proven ability to innovate with a history of new or improved product releases
• Interacts well with diverse groups within the function and maintains strong working relationships with internal and external collaborators
• Excellent written and spoken communication skills
• Strong problem‑solving and analytical skills
• Experience in pharmaceutical or medical device product development is preferred
• Working knowledge with medical devices and medical device regulations and standards is preferred
• Willingness to travel, up to 20%

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer, Veterans, Disabled.

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