Human Factors Expert F/M

Job Description

Background

The AbbVie Device & Combination Product Development (DCPD) function provides design and development expertise to enable drug delivery systems for AbbVie biopharmaceuticals. The Human Factors Center of Excellence (HFCOE) within DCPD manages the drug delivery device and stand‑alone medical device user interface design process and executes usability assessments required to support the successful regulatory submission of AbbVie products. A combination of an increase in the number of drugs that require a delivery device, stand‑alone medical devices, and increasing engagement of Human‑Centered Design and HF methods in early‑stage development drive the need for additional Human Factors expertise.

We are looking for an individual with academic training and professional experience in human factors/usability engineering or a related discipline for a Human Factors role to support our product development efforts.

Overview of Position

This role is intended to support the DCPD HFCOE’s need to manage projects to design, test and validate combination products and medical devices. This individual will work alongside existing AbbVie HF, Engineering, Medical, Compliance and Regulatory staff to design device user interfaces and HF studies required to ensure ease‑of‑use, safety, customer acceptance, and regulatory approval.

Major Responsibilities

• Determine and lead the human factors engineering strategy for product development projects
• Design and conduct contextual inquiry research
• Perform task and workflow analyses
• Work with System Engineers to develop user needs requirements and user interface specifications
• Conduct and evaluate Use‑Related Risk Analyses, and recommend and evaluate design mitigations to use‑related risks
• Design device and system user interfaces and associated instructional materials
• Design and conduct usability tests and other usability assessments
• Design, conduct and analyze interviews and surveys
• Prepare and compile thorough documentation for inclusion in regulatory submissions
• Develop and achieve human factors engineering strategy in alignment with functional goals and project objectives.
• Present human factors engineering concepts and results for functional scientific and non‑scientific leaders as well as potential and existing partners. Maximize impact and value of expertise.
• Apply innovation by creating and implementing alternative or improved approaches for conducting human factors engineering at AbbVie.
• Advance expertise within function. Proactively advise and share knowledge and expert opinions with peers and senior management. Mentor and train functional colleagues and assess current and emerging business challenges enabling functional goal achievement.
• Collaborate with experts within function to integrate objectives into activities associated with development of new/improved products or technology.

Qualifications

• Master’s degree (+14 years related experience) or PhD (+8 years related experience) in Human Factors, Industrial Engineering, Human Computer Interaction, Psychology or equivalent
• Strong working knowledge of Human Factors methods and principles
• At least 8‑10 years’ experience in user interface design and usability testing
• Proven ability to innovate with a history of new or improved product releases
• Interacts well with diverse groups within function and maintains strong working relationships with internal and external collaborators.
• Excellent written and spoken communication skills
• Strong problem‑solving and analytical skills
• Experience in pharmaceutical or medical device product development is preferred
• Working knowledge with medical devices and medical device regulations and standards is preferred
• Willingness to travel, up to 20%

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: