Human Design Program Lead (f/m/d)

Overview

Kraken powers some of the most innovative global developments in energy. We are a technology company focused on creating a smart, sustainable energy system. Our operating system for energy aims to transform the industry by optimising renewable generation, creating a more intelligent grid, and enabling utilities to deliver excellent customer experiences.

It’s an exciting time in energy. We aim to shape a better, more sustainable future.

Role

Context: Kraken is the operating system of the future for utilities. When a utility signs up to use Kraken, they have big ambitions to improve customer experience, reduce cost to serve, or accelerate growth and innovation. To enable this at pace, clients need the Kraken tech stack, improved operations, and a culture that enables them to thrive. This role sits within the Human Design Team.

Purpose of the Human Design Lead : Be the single point of accountability for the successful enablement and implementation of culture and ways of working transformation in our clients. Activities align to Global Practices and include:

• Human enablement
• Behavioural transformation
• Leadership Development Programs
• Coaching
• Learning

• New and existing senior clients’ relationships
• Actively involved in the end-to-end cycle of new clients’ pursuits, sales and onboarding
• Responsible for regional client portfolio (expected approx 4 clients)
• Point of contact for senior client relationships long term
• C-suite leadership coaching and enablement
• Kick-start Human Design discussion with clients
• Initial sprint setup including leading activities such as Line of Sight, Culture survey, Exec LDP

• Liaise with Human Design Global Practice Leads to influence and bring best practice into programs
• Lead top-down cultural transformation, working with the C-suite and exec layer in organisations
• Senior cover for Human Design activities throughout migration including ongoing risk monitoring and escalation
• Cultural stewardship
• Embed Kraken ways of working and support delivery teams to ensure a consistent experience across the portfolio
• Act as the bridge between new clients and best practice success stories
• In-depth knowledge and expertise in all facets of Human Design to enable transformation (including cultural transformation, leadership development, coaching, learning)
• Experience in leading portfolios of major program transformations across different geographies
• Track record of trust-based partnerships with C-suite and executives
• Excellent communication skills across different seniorities and cultures
• Excellent facilitation skills
• Experience in navigating ambiguity and complexity
• Clear understanding of the connection between people, organisation and technology in tech-enabled transformations
• Experience in the Energy, Utilities and Telco industries is highly desirable
• Knowledge of leadership and organisational behavioural best practices including psychological safety, empowerment, growth mindset, agile leadership, high performing teams
• A systems thinker who is human-led and based in Paris, France
• We are a kind, friendly, human organisation
• Deep understanding of adult learning, behaviour change and organisational psychology
• A world-class leadership development expert with storytelling and facilitation skills
• Proven credibility working with senior leaders and executives
• Experience building or scaling leadership or learning practices in complex environments
• Calm, confident and playful presence – able to challenge with empathy and clarity
• As we are an English-speaking company, please provide your CV in English

Kraken is a certified Great Place to Work in multiple countries and is highly regarded as a good place to work.

As part of our inclusive hiring practices, we encourage applicants from all backgrounds to apply.

Privacy and legal notices: Applicant/privacy and data notices govern the collection and use of personal data in relation to applications. Depending on location, rights include access, correction, deletion, objection to processing, or withdrawal of consent. By applying, you acknowledge that you have read and understood these terms. We are unable to offer visa sponsorship for this position; applicants must have the right to work in the country of application.