HR Operations Specialist (H/F/X)
Job Description
This position offers you the opportunity to expand your skills and experience as you support the Digital Realty global HR People Services team through a variety of administrative tasks, data entry updates, answering employee questions, managing HR tickets, and more. You will join the largest data center provider in the world and learn about the department and its services from a highly‑talented and experienced team.
HR Operations Specialist
Location: CDI Paris 17
What You’ll Do
In this role you will maintain data in our Human Resource Information System (HRIS) ensuring compliance within our systems, support employees by monitoring and responding to HR tickets, and perform a range of HR operations tasks.
- Creating and maintaining positions in Oracle Human Capital Management (HCM)
- Managing contractor and employee records
- Managing HR tickets as tier 1 support and escalating as necessary
- Assisting employees to resolve their HR questions
- Data validation, including developing, implementing and running audits to ensure data integrity within Oracle
- Maintaining and managing right‑to‑work validations and coordinating pre‑employment background checks
- Assisting with various projects related to onboarding, offboarding and employee data management
- Providing exceptional service to our internal customers, including employees, HRBPs, IT, etc.
- Other general administration tasks related to HR operations and people services
What You’ll Need
- +2 years of related experience; experience in Human Resources preferred
- Strong organisational and time‑management skills with strict attention to detail
- Excellent customer service skills
- The ability to multitask and manage multiple activities and priorities
- A professional and articulate presence and comfort communicating with employees
- The ability to express ideas clearly in written and verbal communications
- A strong sense of ownership and goal‑driven personality
- Resourcefulness and the ability to achieve goals independently
- The ability to review processes and procedures to identify areas for improvement and automation
- Reliability and punctuality
- Oracle experience or other HRIS experience a plus
- ServiceNow, JIRA, or other ticket management system experience a plus
- Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
- Good English and French; Spanish speaking desirable
A Bit About Us
Digital Realty brings companies and data together by delivering the full spectrum of data centre, colocation and interconnection solutions. Our global data centre platform provides customers with a secure data meeting place and a proven Pervasive Data Center Architecture (PDx™) solution methodology for powering innovation and efficiently managing data gravity challenges.
What We Can Offer You
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team that works together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. We’ll give you plenty of development opportunities to build a rewarding and successful career with us.
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