HR Operations Apprentice

About Swan

Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features such as accounts, cards, and payments directly into their products, under their own brand. Swan processes over €1.5 billion in monthly transactions for more than 150 companies—including Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).

Job Description

You'll be a part of the People team and report to Agathe, our HR Ops Team Manager. Your role is to help the People team structure the HR department and support day‑to‑day operations.

Key Responsibilities

• Onboard new employees, managing the process from offer acceptance to first‑week integration.
• Support the administrative life cycle: onboarding/off‑boarding, employment contracts, addendums, social affiliation, health insurance, etc.
• Respond to day‑to‑day HR internal tickets.
• Participate in various projects: due diligence, tool synergies, payroll service provider optimization, compensation & benefits, and more.
• Track apprentices and interns: invoicing, file and contract management with OPCO, government aid, board tracking, and absences.
• Maintain HRIS and employee files up to date.
• Support the team’s day‑to‑day work and explore different aspects of the HR function.

Preferred Experience & Qualifications

• Currently pursuing a Master’s degree (business school, HR, etc.) and available for at least one year of apprenticeship.
• First internship experience in HR.
• Thrives in a start‑up environment: fast‑paced, target‑driven, team‑oriented.
• Proactive, rigorous, can handle confidential data, solution‑oriented, eager to learn.
• Socio‑empathetic, frank, sociable, skilled, and ready to be challenged.
• Strong command of Excel and Google Suite.
• Professional proficiency in English and fluency in French.

Benefits and Perks

• Meal vouchers (meal voucher card).
• Monthly mobility package for sustainable commuting.
• 25 days of paid leave.
• Health insurance: Alan.
• Sports: discounts via Classpass.
• Well‑being support: access to Moka Care.
• Annual offsite retreat.

Values

Simplicity : We work extra hard to break down complexity and make things simple. Long Term : We play the long game, supporting partners’ growth and climate action. Excellence : We strive to create flawless banking services and exceed expectations. Be Human : We act with integrity, kindness, and care for broader planetary issues.

EEO Statement

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief. When it comes to recruitment, we value your work experience, skills, and overall personality.