Helix Account Manager - France

Description and Requirements

At BMC Helix, we’re the AI‑native engine behind the world’s most forward‑thinking IT organizations, helping them focus on what matters most. We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot. We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open‑first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision. We are laser‑focused on delivering real value to our customers by accelerating innovation and the application of agentic AI in digital service and operations management for IT organizations around the world.

Responsibilities

• Act as the main point of contact for customers throughout the full sales cycle, supported by top, talented, product‑specialized Account Managers, Solution & Value Engineers, and a full ecosystem dedicated to BMC’s main strategy: customer centricity.
• Own your territory as a business owner to increase footprint, build larger deals, and help BMC remain its well‑deserved market leader position.
• Lead as a BMC brand ambassador, both internally and externally, building trust and confidence with customers, partners, and colleagues through integrity and professionalism.
• Learn, be included in global projects, challenge yourself, and be the innovator when solving everyday problems.

Qualifications

• Embrace, live and breathe BMC values every day.
• Have worked effectively as a team member while also providing team‑on‑team leadership and orchestrating the internal and external resources needed to effectively manage the sales process.
• Demonstrated ability to further develop your business as a trusted partner with an in‑depth understanding of pipeline, business practices, industry trends, and competitive landscape.

Equal Employment Opportunity Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.