Head Receptionist (M/F)

You will be responsible for the reception of a 24-room, 4-star chalet-hotel in Le Lavancher, ten minutes from Chamonix. As the first point of contact, you will welcome guests, provide information, mediate disputes, and ensure consistency between reception, the guest rooms, and the restaurant. The position requires autonomy: the hotel is small, and decisions are made quickly and on-site.

Responsibilities

• Welcoming guests, handling their departures and follow-up, in French and English.
• Managing reservations, room scheduling, and availability.
• Processing payments, invoicing, and closing the till.
• Supervising and scheduling the reception team.
• Maintaining daily communication with the guest rooms, the restaurant, and the spa.
• Handling customer reviews and special requests.

Supervisory staff – hotel reception experience required. Supervisory agent – experience required in hotel reception.

Benefits

• Health insurance
• Meals
• Continuous shifts, two consecutive days off
• Overtime compensated, meal allowance
• Accommodation not provided