Head of TeleSales (H/F) - Paris

About the job

As Head of Telesales , you will build and scale one of Flatpay’s key growth engines. You will lead and expand a high‑performance telesales organization, transforming strong lead flow into revenue through short sales cycles, scalable processes, and outstanding team leadership.

What you’ll do

Build and scale the Telesales organization

• Grow the existing team (~10 people) into a high‑performing telesales organization of ~40 people
• Recruit, develop, and lead multiple Team Leaders managing their own teams
• Establish a scalable structure that supports rapid commercial growth

Drive commercial performance and conversion

• Define and manage KPIs tailored to high‑velocity telesales environments
• Optimize sales processes and improve conversion across the full funnel
• Monitor performance data and identify opportunities for continuous improvement

Structure processes, tools, and team culture

• Implement strong training, onboarding, and leadership development programs
• Collaborate with Field Sales, Marketing, Product, and Operations to align lead flows and customer journeys
• Foster a culture of ownership, accountability, and ambition across the department

Who you are

• You have strong experience leading telesales or inside sales teams in a high‑volume sales environment
• You have successfully built and scaled multiple sales teams, ideally through Team Leaders
• You are comfortable with sales KPIs, short sales cycles, and scalable sales processes
• You are a hands‑on leader who can build high‑performing teams and a strong performance culture
• You have strong communication skills and are fluent in English (required); French proficiency is mandatory

Why Flatpay?

A unique opportunity to build and scale a strategic sales engine in one of Europe’s fastest‑growing FinTech companies, with strong ownership, direct impact on growth, and close collaboration with senior leadership.

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