Head of Strategic CSM for Enterprise Accounts

Ringover France is seeking an experienced Head of Customer Success to lead the CSM team for strategic accounts in an international setting. You will coach a 12-person team and partner with Directors and C-level stakeholders to drive expansion and retention.

You will own escalations, build high-impact account plans, and partner with Sales, Support and Product to shape the enterprise CS playbook. Fluency in French and English is required, Spanish a bonus.