HEAD OF INFORMATION SYSTEMS & OPERATIONAL TRANSFORMATION

EX NIHILO is a Parisian Haute Perfumery House founded in 2013. Inspired by an avant-garde spirit, it collaborates with the finest creative talents. Combining innovation, craftsmanship, and exceptional raw materials, it offers a unique and exclusive olfactory experience.

Its collections and immersive experiences are showcased at its flagships in Paris, Dubai, Los Angeles and Taipei, as well as at the most prestigious retailers worldwide. EX NIHILO is present in around forty countries, with more than 400 points of sale.

We are recruiting!

With the recent entry of L Catterton, the leading global consumer focused investment fund, EX NIHILO has entered in a new phase of global acceleration and structuring for scale.

To support this rapid expansion and build the foundations of a scalable, resilient and data-driven organization, we are recruiting a Head of Information Systems & Operational Transformation.

This is a high-impact, transformation-oriented position at Group level. The role combines strategic roadmap ownership with hands-on operational coordination, and will be central to the modernization, security and scalability of the Group’s information systems.

Location: Group Headquarters, Paris 16, primarily on-site

What does the role involve?

Your main responsibilities will include:

IT infrastructure, cybersecurity, and user support

• Oversee day-to-day IT operations globally ensuring continuity, reliability and appropriate service levels.
• Strengthen cybersecurity
• Lead the progressive deployment of managed services, including infrastructure outsourcing and the implementation of advanced cybersecurity monitoring and incident response capabilities

Business applications, Integration & Process improvement

• Oversee the Group’s business applications landscape across Supply Chain, Retail, E-commerce, Finance and other corporate functions.
• Drive the evolution of ODOO as a central operational ERP, ensuring proper integration with other business-critical systems
• Support the deployment of the Group core model in the US.
• Structure a network of key users, support change management initiatives and promote user adoption across the Group.

Data, Reporting, Automation & AI

• Improve integration and data flows across the Group's key systems, ensuring seamless information exchange
• Structure the Group's data and reporting environment to deliver reliable management information across the business
• Define and coordinate the Group’s AI and automation roadmap, identifying high-value use cases, deploying appropriate tools and driving adoption across the organization.

Compliance, risk & business continuity

• Review IT and information systems risks and lead appropriate remediation plans
• Strengthen controls around user access, sensitive data, critical applications and system changes
• Ensure that data security and GDPR compliance are embedded in systems, processes and vendor management practices
• Contribute to business continuity planning, disaster recovery procedures and regulatory compliance initiatives

Governance

• Steer IT governance, budget follow-up, risk monitoring and project prioritization
• Monitor technological and regulatory developments relevant to the Group’s digital environment.
• Act as a trusted partner to Executive Management and all departments on information systems, operational transformation and scalability.

What profile are we looking for?

• Strong experience in IT / Information Systems management in an international environment
• Solid understanding of IT infrastructure, cybersecurity, cloud environments
• Proven ability to manage business applications, ERP environments and cross-functional transformation projects
• Expertise in APIs, EDI and data integration principles
• Excellent communication skills, with the ability to interact with both technical and non-technical stakeholders and translate business needs into practical system solutions.

Mindset

• Strong sense of ownership and accountability
• Pragmatic and results driven. Hands-on approach. Focussed on execution
• Entrepreneurial mindset, comfortable with change and motivated by transformation.
• Comfortable working in an environment with high expectations on performance, reliability and scalability

Profile

• Higher education in Information Systems, IT, Engineering or equivalent.
• 7-10 years of experience in a similar IT / Information Systems leadership role, ideally in retail, luxury, consumer goods or another international multi-entity environment.
• Significant experience in managing ERP, business applications and systems integration projects
• Familiarity with Odoo and Shopify would be a strong plus.
• Fluent in English and French (both are mandatory)

Join an entrepreneurial luxury House with a strong international footprint and ambitious growth plans. This is a unique opportunity to lead the evolution of EX NIHILO’s information systems, drive operational transformation across the Group and play a key role in supporting its next phase of international growth.