Head of Guest Care Ops — MEA, Global Impact

A hospitality leader seeks a Head of Operations for Guest Care, responsible for end-to-end performance and quality delivery in Issy-les-Moulineaux. This role ensures operational excellence and guest-centric culture while managing vendor relationships across the Middle East, Africa, and Turkey. The ideal candidate will have senior leadership experience in Contact Center or Customer Operations, balancing cost efficiency and high-quality service delivery while being fluent in Arabic and English. Attractive benefits and flexible work options are part of the package.

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