Head of Global Regulatory Operations
The Head of Global Regulatory Operations provides enterprise leadership for Regulatory Operations across Global Regulatory Affairs (GRA), defining the long-term vision, operating model and capabilities required to enable Ipsen's global regulatory strategy. The role is accountable for ensuring world-class regulatory operations through excellence in regulatory data, digital platforms, submissions, labelling governance and operational execution.
As a member of the Global Regulatory Affairs Leadership Team, the VP partners across R&D, Quality, Medical, IT and Commercial functions to drive enterprise transformation, accelerate regulatory delivery and strengthen Ipsen's competitive advantage through innovation, digitalization and operational excellence.
The Role Is Accountable For
- Defining and executing the Global Regulatory Operations strategy aligned with Ipsen's corporate and R&D objectives.
- Leading the transformation of Regulatory Operations through digital innovation, AI, automation and data-driven decision making.
- Building a high-performing global organization that delivers operational excellence, inspection readiness and sustainable business performance.
- Providing enterprise governance for regulatory systems, regulatory data, submission management and global labelling.
- Driving a culture of collaboration, accountability, innovation and continuous improvement.
Main Responsibilities & Technical Competencies
Enterprise Leadership & Strategy
- Define the strategic direction, operating model and long-term capability roadmap for Global Regulatory Operations, ensuring alignment with Global Regulatory Affairs, R&D strategy and future business priorities.
- Lead a global leadership team, building organizational capability, succession plans and an inclusive, high-performing culture.
- Represent Regulatory Operations within executive governance forums and influence enterprise decision-making.
Operational Excellence
- Own enterprise performance across Regulatory Operations including regulatory data governance, publishing, submissions, labelling, regulatory systems and operational delivery.
- Establish KPIs, governance and performance dashboards to continuously improve quality, compliance, productivity and customer experience.
- Ensure inspection readiness and sustainable compliance with evolving global regulatory requirements.
Digital Transformation
- Define and deliver the digital transformation strategy for Regulatory Operations, leveraging AI, automation, structured content management and emerging technologies to improve efficiency, scalability and regulatory effectiveness.
- Partner with Digital & IT to modernize platforms, strengthen data governance and develop future-ready regulatory capabilities.
Labelling (CCDS, USPI and SmPC)
- Lead global labelling governance ensuring consistency and compliance; implement digital tools for labelling lifecycle management; explore AI-driven solutions for signal detection and automated updates.
Regulatory Project Management
- Provide strategic oversight for major submissions and regulatory milestones
- develop project dashboards and predictive analytics for risk management
- champion agile methodologies for faster delivery under submission, excellence
- Own and improve Submission Excellence process & playbook, support IND Excellence project
Compliance
- Support inspection readiness for audits of Global Regulatory Affairs
- Organizes and ensures compliance to global standards & laws applicable to Global Regulatory Affairs, ensuring all systems are in compliance with GRA requirements.
Enterprise Governance
- Establish enterprise governance for regulatory operations, ensuring clear decision-making, accountability, risk management and cross-functional alignment.
- Sponsor business process harmonization and continuous improvement initiatives across the regulatory value chain.
External Leadership
- Build strategic partnerships with Health Authorities, industry associations, technology vendors and external partners to position Ipsen at the forefront of Regulatory Operations innovation.
Financial & Resource Management
- Own the Global Regulatory Operations budget, vendor strategy and investment roadmap.
- Optimize organizational resources and external partnerships to deliver sustainable operational performance.
Knowledge & Experience
Knowledge & Experience (essential):
- Executive leadership experience within Research & Development in a complex, global biopharmaceutical organization.
- Proven experience developing and executing global operational strategies that support business growth and regulatory excellence.
- Demonstrated leadership of large global, geographically dispersed organisations through significant transformation and organisational change.
- Deep expertise across regulatory submissions, regulatory data, publishing, labelling, regulatory information management and digital technologies.
- Strong executive stakeholder management with demonstrated ability to influence senior leaders across R&D, Quality, Medical, Commercial and Digital.
- Proven experience leading enterprise digital transformation, automation and AI-enabled initiatives.
- Experience managing significant operational budgets, strategic vendors and outsourced partnerships.
- Demonstrated ability to build inclusive, high-performing organisations and develop future leadership capability.
Knowledge & Experience (preferred)
- At least 10 years’ experience managing a worldwide Regulatory team
- At least 15 years’ experience in Pharmaceutical Industry (R&D or Pharmacovigilance), 5 years’ experience working in regulatory affairs, experience in managing complex regulatory submissions
- Experience in Regulatory Tools Administration (mainly regulatory tracking database and EDMS)
- High level knowledge in IT tools used for electronic dossier management and publishing: electronic document management systems, publishing suites, regulatory tracking systems
- Experience in the Data management methodology implementation and Data integrity principles
- Experience in the management of regulatory data and the Regulatory Data Governance to ensure availability, usability, integrity and security of high-quality data for RA community
- Key business analyst skills
- Fluent with the review regulatory processes
- Demonstrable experience of leading successful engagement with key regulatory authorities
- Proven track record in building and leading teams of skilled regulatory professionals to deliver business
Education / Certifications (essential)
- Bachelor’s degree
- Evidence of management/leadership education (MBA or executive training)
Education / Certifications (preferred)
- Advanced degree preferred
- Background in IT technologies or life sciences preferred
Language(s) (essential)
- Good oral and written communication skills
- Fluent English
Language(s) (preferred)
- Fluent French (preferred)