Head of France

Head of Market – France

We’re looking for a Head of Market – France to serve as Quince’s business owner and country leader, responsible for launching and scaling our presence in France as we expand our international footprint across Europe. This is a high‑impact, full‑stack leadership role spanning go‑to‑market strategy, team building, operations, and full P&L ownership.

In this role, you will create a locally resonant customer experience while upholding Quince’s global brand promise: high quality, radically low prices, and responsible production. Success in this position means building a sustainable and scalable market presence—driving profitable growth, operational excellence, and strong local brand affinity.

You will report directly to the Head of International and collaborate cross‑functionally across digital, supply chain, merchandising, marketing, and customer care to blend strategic vision with hands‑on execution.

Responsibilities

• Serve as the General Manager for France, owning market strategy, full P&L responsibility, and the end‑to‑end customer experience.
• Localize and execute Quince’s international market playbook, adapting to French and EU regulatory, operational, and consumer requirements.
• Build and lead a high‑performing, cross‑functional team across digital, marketing, logistics, merchandising, and customer experience—either directly or through matrixed leadership.
• Drive customer acquisition and retention strategies, optimizing key growth metrics such as LTV/CAC and payback periods.
• Develop and oversee the country‑specific business case, including budgeting, forecasting, and performance tracking.
• Manage third‑party partners and vendors across last‑mile delivery, payments, returns, and other critical operational functions.
• Partner with HQ teams in product, engineering, and operations to localize the website, app, payments, and logistics experience for the French market.
• Lead merchandising and assortment strategies tailored to local preferences, seasonality, and sell‑through performance.
• Act as the internal advocate for the French customer, sharing market insights to inform broader product, marketing, and CX strategies.
• Provide regular reporting, performance updates, and market readouts to international leadership.

Qualifications

Required

• 15+ years of experience in general management, eCommerce, strategy, or operations roles.
• Proven success launching or scaling a market or region from inception to maturity.
• Deep understanding of the French consumer landscape and eCommerce ecosystem.
• Demonstrated P&L ownership with strong financial acumen and business case development skills.
• Experience leading and developing cross‑functional or matrixed teams across geographies.
• Familiarity with international eCommerce operations, including logistics, fulfillment, payments, returns, and customer experience.
• Strong leadership presence with the ability to attract, inspire, and retain top talent.
• Exceptional analytical, strategic, and execution skills with a high bias for action.
• Bachelor’s degree required.

Preferred

• Experience in a high‑growth, digital‑first, or consumer brand environment.
• Background working across global or multinational teams.
• Direct experience localizing eCommerce platforms, operations, or marketing strategies for new European markets.
• MBA or equivalent advanced degree.

Compensation

Pay Range: €150,000 EUR – €280,000 EUR. Bonus and equity may also be provided for eligible roles.

Equal Opportunity & Hiring Integrity

Quince provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case‑by‑case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.