Head of Customer Success – Hospitality Tech

A global cloud-based e-commerce solutions provider seeks a Customer Success Manager in Paris to lead and scale a team focused on customer satisfaction and product adoption. Responsibilities include designing a CSM operating model, driving retention initiatives, and collaborating cross-functionally. Requires 8+ years in Customer Success or Account Management with experience in Saa

S. Strong leadership and analytical skills are essential. Join a culture that values innovation and inclusivity.

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