Head of Account Management France

Overview

Ready to be part of the Legal Tech revolution?

Vision: As a leading software-as-a-service (SaaS) provider, DiliTrust is a global company dedicated to offering an integrated suite of legal and governance products. Our vision is to digitize legal departments worldwide. With an annual growth rate of over 40% since 2020, our ambition is to become the world's leading Legal Tech company, aiming for a valuation exceeding $1 billion by 2026.

Our Impact: From generating General Meeting reports to leveraging AI-assisted contract lifecycle management, our teams in our 8 offices across France, the US, Mexico, MEA, Germany, Spain, Italy, and Canada are the driving force behind our global success. We proudly support 2,400 customers in 64 countries, with 80% of our clientele comprising listed companies in major markets such as Europe, North America, and the Middle East.

Our Recognition: DiliTrust has been at the fore front of Legal Tech innovation, being the first Legal Tech with AI features since 2022. The company is renowned for providing a positive and entrepreneurial work environment. We are honored to have received the "Happy at Work" and “Tech at Work” labels every year since 2019.

Your tasks

As Head of Account Management – France , you will lead a team of 8 Account Managers focused on driving upsell and cross-sell initiatives within our existing customer base. Your leadership will be instrumental in increasing customer value, driving adoption of our solutions, and contributing to our ambitious growth objectives in France.

• Define and implement the national account management strategy in alignment with DiliTrust’s global commercial goals
• Lead, coach, and develop a high-performing team of 8 Account Managers, fostering a culture of performance and customer-centricity
• Establish clear KPIs and guide the team to meet or exceed upsell and cross-sell targets across our product suite
• Collaborate closely with Product, Marketing, Customer Success, and Sales to ensure a seamless customer journey and long-term satisfaction
• Build strong relationships with key clients to understand their evolving needs and identify new revenue opportunities
• Analyze performance metrics, pipeline trends, and client feedback to continuously optimize the team’s approach and results
• Champion a data-driven sales culture with structured reporting, forecasting, and pipeline management

Your Profile

• 10+ years of experience in Account Management, or Sales, ideally in a SaaS environment
• Proven experience in managing and developing high-performing teams
• Strong understanding of B2B client retention, expansion, and solution selling
• Fluent in French and English, with excellent communication and negotiation skills
• Analytical, strategic thinker with a hands-on leadership style
• Comfortable working in a fast-paced, high-growth environment

Our values

At DiliTrust, our values guide everything we do. Trust is our foundation, ensuring transparency and integrity in every action. We promote inclusion , fostering a culture of empathy, diversity and belonging, where everyone's voice is valued. We foster a hands on spirit , encouraging initiative, resilience and action-oriented thinking to meet challenges. We strive for excellence , constantly pushing boundaries to drive innovation, and demonstrating generosity in all our endeavors. Above all, we succeed as a team , united by a common goal: collaboration.

What we offer

• Join a fast-growing company in a friendly, international environment (offices in France, Italy, Spain, Canada, Germany, USA, Dubai …)
• Our "Remote Policy" guarantees that you can find the right balance between "Onsite" and "Remote";
• All the day-to-day benefits of the CSE, luncheon vouchers, profit-sharing bonuses

More info

Location: Paris

Seniority: 10+ years of experience

Type of contract: Full time, hybrid or remote