Group Product Manager - Platform Experience

This is a senior product leadership role focused on shaping the end-to-end experience of a modern AI cloud platform.

You will lead the Platform Experience function, connecting multiple product areas around a unified customer and developer journey.

Your mission will be to reduce time-to-first-value and create a predictable path from proof of concept to production.

You will oversee a team of Product Managers while setting strategy across APIs, developer tools, documentation, AI assistance, notifications, quotas, and resource models.

The role combines product strategy, technical depth, customer insight, and cross-functional leadership across a complex cloud environment.

You will work closely with Engineering, Customer Experience, Go-to-Market, and other product teams to deliver shared customer and business outcomes.

It is an opportunity to shape how developers and enterprises interact with AI infrastructure at global scale.

Accountabilities

• Define the vision, product strategy, success metrics, and investment priorities for the Platform Experience portfolio.
• Lead, develop, and mentor a team of Product Managers, establishing clear ownership, strong product practices, and effective collaboration across the group.
• Align multiple product roadmaps around shared customer needs, business outcomes, and strategic priorities.
• Create a consistent, API-first and agentic-first developer experience across CLI tools, Terraform, SDKs, public APIs, documentation, and AI-assisted experiences.
• Reduce time-to-first-value by designing clear end-to-end customer journeys and making the transition from proof of concept to production more predictable.
• Improve developer and customer experiences through actionable errors, effective guidance, and intuitive platform workflows.
• Lead the evolution of capacity and quota management and the underlying resource model to support enterprise, partner, multi-region, and multi-tenant use cases.
• Establish a unified approach to customer-facing notifications and communications, including maintenance updates, incidents, and events spanning multiple products.
• Partner closely with Engineering leaders to shape technically robust product strategies across APIs, developer tooling, resource models, multi-tenancy, and distributed platform systems.
• Collaborate with Customer Experience, Go-to-Market, and product teams to ensure product decisions reflect customer needs and deliver measurable business impact.
• Establish and monitor meaningful product metrics, using customer and business insights to continuously improve the platform experience.

Requirements

• 7+ years of Product Management experience, including proven experience leading, mentoring, and developing Product Managers.
• Demonstrated experience owning a portfolio or product group spanning multiple technically complex products and engineering teams.
• Strong background in cloud infrastructure, developer platforms, enterprise SaaS, or another technically complex B2B domain.
• Sufficient technical depth to collaborate effectively with engineering leadership on APIs, developer tooling, infrastructure resources, multi-tenancy, and distributed platform architectures.
• Strong product strategy capabilities, with experience translating customer needs and market opportunities into clear product direction and investment priorities.
• Excellent customer discovery and analytical skills, with the ability to identify high-value problems and use evidence to guide product decisions.
• Strong executive stakeholder management and communication skills, with the ability to align diverse teams around a shared vision.
• Proven ability to lead through influence across engineering, product, customer-facing, and commercial functions.
• Experience with public APIs, infrastructure-as-code tools, developer documentation, or AI-assisted developer experiences is a strong plus.
• Familiarity with GPU infrastructure, AI/ML workloads, or cloud products operating under significant capacity constraints is advantageous.
• Strong ownership, adaptability, and comfort working in a fast-moving and continuously evolving technology environment.

Benefits

• Competitive compensation package.
• Opportunities for career development, learning, and professional growth.
• Flexible working environment with a high degree of autonomy and ownership.
• Opportunity to work on impactful AI and cloud infrastructure projects.
• International environment with talented colleagues across multiple regions and disciplines.
• Collaborative culture focused on innovation, trust, meaningful impact, and shared success.
• Opportunity to shape the future of AI infrastructure and influence the experience of developers and enterprise customers.
• Inclusive workplace committed to equal employment opportunities and diverse perspectives.
• Support for reasonable accommodations throughout the hiring process where needed.
• Opportunity to work on technically challenging products at the intersection of cloud infrastructure, AI, and developer experience.