Graduate Lean & Field Ops Improvement Engineer
Information about your 1st rotation in France
Within the Pedestrian Business Segment in France, we employ approximately 750 people, including 330 field technicians who interact with customers on a daily basis to deliver preventive maintenance, repair, and modernization services.Given the scale and criticality of these field operations, there is significant potential to further enhance efficiency, organization, and overall operational performance.In this context, your mission will be to drive sustainable operational improvements, working in close collaboration with both technical experts and management teams.
Your Main Mission:
The future role holder will be deeply embedded in field operations to gain a strong understanding of Field Service activities. By working closely with Field Service Technicians, the position involves observing day-to-day workflows, customer interactions, and safety constraints in order to identify inefficiencies and sources of waste across processes, logistics, tools, data, and inventory.Building on this operational insight, the role will contribute to value stream analysis and the identification of continuous improvement opportunities. In close collaboration with management, the future incumbent will define, prioritize, and drive improvement action plans, facilitating initiatives such as Kaizen workshops, 5S deployments, and rapid problem-solving activities.A key part of the mission will be to support the harmonization of practices across field operations, ensuring greater consistency, reliability, and robustness of ways of working. The role aims to help embed improvements sustainably by aligning operating practices and supporting a structured, continuous improvement mindset within field teams.
What We Offer
Hands‑on experience applying Lean in real operational settings.
Mentoring and coaching from experienced Lean leaders.
Opportunities to develop your career within continuous improvement or operational excellence.
A supportive environment where your ideas and contributions will make a real impact on the business.