Graduate Lean & Continuous Improvement Engineer – Field Operations

Overview

Information about your 1st rotation in France. Within the Pedestrian Business Segment in France, we employ approximately 750 people, including 330 field technicians who interact with customers on a daily basis to deliver preventive maintenance, repair, and modernization services. Given the scale and criticality of these field operations, there is significant potential to further enhance efficiency, organization, and overall operational performance. In this context, your mission will be to drive sustainable operational improvements, working in close collaboration with both technical experts and management teams.

Your Main Mission

The future role holder will be deeply embedded in field operations to gain a strong understanding of Field Service activities. By working closely with Field Service Technicians, the position involves observing day-to-day workflows, customer interactions, and safety constraints in order to identify inefficiencies and sources of waste across processes, logistics, tools, data, and inventory. Building on this operational insight, the role will contribute to value stream analysis and the identification of continuous improvement opportunities. In close collaboration with management, the future incumbent will define, prioritize, and drive improvement action plans, facilitating initiatives such as Kaizen workshops, 5S deployments, and rapid problem-solving activities. A key part of the mission will be to support the harmonization of practices across field operations, ensuring greater consistency, reliability, and robustness of ways of working. The role aims to help embed improvements sustainably by aligning operating practices and supporting a structured, continuous improvement mindset within field teams.

What We Offer

• Hands-on experience applying Lean in real operational settings.
• Mentoring and coaching from experienced Lean leaders.
• Opportunities to develop your career within continuous improvement or operational excellence.
• A supportive environment where your ideas and contributions will make a real impact on the business.

What You Will Learn

• How to apply Lean tools in real-life field operations
• How to work with technicians, managers, and directors
• How to manage improvement projects end-to-end
• How to turn observations into measurable business impact

Essential

• Recent graduate (Bachelor’s degree in Engineering, Operations Management, Business, or a related field)
• Strong interest in process improvement and continuous improvement
• Very good communication skills and fluent English (written and spoken)
• Analytical mindset with good problem-solving skills
• Comfortable working with technical field staff and supporting real operational situations
• Proficient in Microsoft Office tools (Excel, PowerPoint, Word) and interest in software and report development

Desirable

• Exposure to Lean, Continuous Improvement methodologies through academic projects, internships, or training.
• Understanding of service operations, maintenance processes, or field-based working environments.
• Ability to create visual materials (e.g., visual management boards, training slides).

Personal Attributes

• Curious, self-driven, and eager to learn.
• Strong interpersonal skills with the ability to build trust and collaborate with diverse teams.
• Structured thinker who enjoys improving processes and solving operational challenges.
• Comfortable working in both office and field environments.
• Driving licence required and willing to travel

Graduate Program Details

Do you want to grow with us? Discover our Graduate Program. ASSA ABLOY Entrance Systems’ Graduate program provides opportunities to spend time in multiple countries in Europe while learning about our business and organization. If you are a France resident with a bachelor’s or master’s degree in Engineering, Operations Management, Business (or will have by program start) you are eligible to apply. The Graduate Program will start in September 2026 and run for 24 months on a permanent contract. You will rotate: first six months in France, then six months in the United Kingdom, followed by six months in another European country, then return to France for the final six months. You will be supported by a dedicated mentor and a local host to help you settle in. The program aims to provide international exposure and development opportunities within the organization.