GLOBAL TOP TIER VM MANAGER F/H

Operate & drive the VM strategy within our top tier & flagships stores across the globe

About the role

Global Flagship Project Management

Lead and coordinate weekly follow-ups across major flagship projects:

• Arena Paris
• Seoul
• Pedder Street Hong Kong
• NYC
• New Flagships to come (China, etc)
• Support flagship openings and strategic store developments
• Coordinate master planning and installation calendars
• Ensure clear ownership, project tracking and deadlines
• Coordinate with local markets and cross-functional stakeholders
• Manage suppliers and external partners

Operations & Store Excellence

• Lead operational follow-up for Arena flagship
• Sole responsible for VM guidelines for Flagships & key stores
• Coordinate installations and night shifts when required
• Ensure post-installation follow-up and issue resolution (SAV)
• Visit Arena regularly (minimum twice per month)
• Provide VM feedback and ensure guideline compliance
• Request store reports and pictures across international flagships
• Ensure consistency and excellence across all key stores

VM & Windows Development

Windows Development & In store Amplification of Key Stores

• Support VM adjustments where needed
• Participate in the development of props, display tools and mannequins
• Contribute to new display solutions and retail innovations
• display tools
• mannequins
• in-store amplification tools

Business Performance & Insights

Monitor key business indicators:

• traffic
• KPI performance
• Identify quick wins and business opportunities
• Build reporting and insights
• Translate store feedback into recommendations

Marketing & Activations Coordination

• Follow activation calendars across markets
• Coordinate flagship activations and key moments
• Ensure proper planning and alignment between HQ and local teams
• Support execution of flagship activity plans

Profile

• Minimum5 years experiencein retail project management, VM, flagship operations or related environment
• Strong experience in international and cross-functional project coordination
• Fluent English mandatory - written and spoken
• Strong organizational and prioritization skills
• Excellent attention to detail
• Strong ownership mindset
• Comfortable managing multiple projects simultaneously
• Strong sensitivity to fashion, retail and luxury environments
• VM expertise
• Proactive and solution-oriented profile

Skills

• organized, hands on & Business oriented