Global Retail Production & Run Lead for eRetail

Valtech is seeking a Head of Production & Run for Retail and eRetail to ensure reliable global operations across stores, apps, and payment platforms. You will lead a proactive, KPI-driven operating model via a shared Production Control Tower, moving from reactive incident management to steady-state performance.

Your role will include coordinating onshore/offshore teams, optimizing releases, and driving continuous improvement to deliver best-in-class customer experiences at scale.