Global Product Owner Specialist (M/F) - CMA CGM Head Office

Location: Marseille, FR

Global Product Owner Specialist (M/F) - CMA CGM Head Office

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseille where its head office is located.

Context

Within CMA CGM, the Lines Ops Transformation department oversees digital projects and products impacting Lines Ops Business Execution such as Fleet Assignment, Operations, Cargoflow and Partnership Agreement. Led by the Lines Ops Transformation pole, MARLIN is a strategic program aimed at building a digital solution, encompassing 3 tools, to manage and optimize CMA CGM Fleet and Network.

In this context, we are seeking a Lead Product Owner to ensure the run of a portfolio of products that will increase over time.

Missions and Responsibilities

• Business Requirements Collection: collaborate with business stakeholders to understand their expectations, identify and prioritize business needs, and define the target solution and product’s main features.
• Product Backlog Management: update the product backlog by translating business requirements into user stories and defining acceptance criteria, ensuring business approval of all concepts carried by the user stories and prioritizing the features to develop.
• Product Conception: lead workshops with the development team to communicate product objectives and features, arbitrate and validate IT solutions considering the allocated budget and validate functional specifications, and participate with IT stakeholders to oversee product development processes and address production issues when necessary.
• Quality of Deliverables Monitoring: monitor product progress at each stage of the process, ensuring the product fits business requirements and has been developed within a data quality framework.
• Tests & UAT: validate functional tests and UAT strategy, monitor test campaigns in collaboration with the Test Lead to measure the quality of the deliveries at all stages.
• Product Implementation: support Change Management team in rollout strategy definition, organization of training sessions for end users, and communication.
• Product Performance Monitoring: monitor tool adoption and ensure the product brings business value through KPIs, gathering feedback to improve and optimize the product features.
• Reporting: work with the product team to regularly deliver updates and status reports.
• Pursue Change Management: continuous improvement of the process and communication around the products.

Required Skills

• Leadership and Collaboration Experience: proven experience collaborating with cross‑functional teams, fostering a collaborative and positive working environment.
• Communication Skills: excellent communication skills in both French and English, ability to lead meetings in French and English, with all documentation in English.
• Analytical Skills: ability to determine key elements and prioritize them, identify proactively potential issues, and propose solutions.
• Flexibility: adaptability to changing project requirements and priorities, comfortable working in a dynamic and fast‑paced environment.
• Agile Methodology: experience working in an Agile development environment.
• CMA CGM and Shipping Knowledge: previous experience in shipping would be appreciated.