Global Head, Corporate Communications & Brand

Overview

Centric Software is a global leader, providing an AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. This is a remote role with options for France or the UK.

Location: Remote, France or UK | Department: Marketing | Reports to: Chief Marketing Officer | Direct Reports: 5 global employees within the Communications organization

About the Role

Centric Software is looking for a Global Head, Corporate Communications & Brand to lead and evolve our global communications and brand strategy as we continue to scale. This is a senior leadership role for someone who understands that corporate communications today is not just about visibility, social presence, or press activity; it is about shaping brand perception, enabling business growth, strengthening market influence, and helping the company communicate clearly and consistently across markets, audiences, and channels.

The Global Head, Corporate Communications & Brand will be responsible for positioning Centric Software’s brand in the market, strengthening our external voice, and ensuring our messaging reflects the value we bring to complex industries and enterprise customers. This person will partner closely with the CMO, executive leadership, regional teams, sales, and external partners to ensure communications and brand programs are aligned, business-driven, scalable, and impactful. We are looking for a collaborative, pragmatic, and hands-on communications and brand leader who enables teams and stakeholders rather than acting as a gatekeeper. The right person will bring structure and strategic direction, while also understanding that Centric moves quickly and values practical, down-to-earth execution.

Key Responsibilities

• Lead Centric Software’s global corporate communications and brand strategy, ensuring alignment with business goals, market positioning, and growth priorities.
• Manage, develop, and enable a high-performing global communications and brand team of five direct reports, balancing strategy, execution, empowerment, and cross-functional collaboration.
• Own the evolution, governance, and adoption of Centric’s Global Brand framework and external brand narrative, ensuring consistent, scalable application across regions, functions, partners, and market-facing channels.
• Partner with the CMO, executive leadership, and key stakeholders to define communications and brand priorities, align messaging globally, and support strategic business initiatives.
• Develop and execute executive visibility, thought leadership, public relations, media strategy, corporate storytelling, and external communications programs that strengthen Centric’s market influence.
• Create clear, compelling messaging for corporate announcements, campaigns, events, customer stories, executive communications, digital channels, and other market-facing initiatives.
• Serve as strategic communications and brand advisor to teams across marketing, sales, product, regions, and executive leadership, providing messaging frameworks, brand tools, and practical guidance.
• Drive communications initiatives that support measurable business outcomes, including market awareness, customer engagement, demand generation, brand credibility, and executive influence.
• Explore and leverage emerging technologies, including AI-enabled communication and content tools, to improve efficiency, scalability, consistency, and effectiveness across communication programs.
• Operate effectively in a fast-moving, international, matrixed organization with multiple stakeholders, priorities, and regional needs.

Ideal Profile

• The ideal candidate is an experienced corporate communications and brand leader with a strong background in B2B software, enterprise technology, or complex SaaS environments.
• They understand how to communicate the value of sophisticated software solutions sold into multi-buyer, multi-stakeholder ecosystems.
• They bring a modern view of communications and brand leadership, connecting narrative, reputation, executive visibility, digital channels, brand governance, content, and business impact.
• They are forward-thinking and curious about how emerging technologies, including AI, can improve the way communications teams operate, scale, and measure impact.
• They are strategic but not theoretical, structured but not rigid, and senior enough to influence executives while remaining grounded and hands-on.
• They know how to bring clarity to complexity, move quickly, and focus on what makes practical business sense.
• They understand how to leverage modern communications tools and AI-enabled content solutions to improve efficiency, scalability, and impact.

Required Experience

• 10+ years experience in corporate communications, brand communications, public relations, executive communications, or global communications leadership within a B2B software, SaaS, enterprise technology, or complex solutions environment.
• Fluent English required; additional European languages, especially French, are a plus.
• Experience owning or significantly contributing to global brand governance, brand frameworks, messaging standards, and brand adoption across regions, functions, and partner ecosystems.
• Experience working in international, matrixed organizations with distributed teams and multiple regional stakeholders.
• Strong understanding of enterprise software sales environments, including long sales cycles, complex buying committees, partner ecosystems, and multi-product or multi-vertical positioning.
• Proven ability to connect communications and brand strategy to business outcomes, including market awareness, credibility, pipeline influence, customer engagement, executive influence, and brand strength.
• Experience developing executive visibility, thought leadership, and leadership communications programs.
• Strong writing, messaging, and storytelling skills, with the ability to simplify complex ideas for different audiences.
• Ability to lead through influence, enabling teams and stakeholders rather than acting as a gatekeeper.
• Comfortable moving quickly, making practical decisions, and adapting in a high-growth, fast-paced environment.
• Curiosity and practical experience exploring modern communications tools, AI-enabled content solutions, or emerging technologies that improve communications efficiency, scalability, and impact.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information. Join Centric Software, where digital transformation meets real-world impact. We design and deliver next-generation solutions that empower the world’s leading retailers, brands and manufacturers in fashion, luxury, footwear, outdoor, home, food & beverage, cosmetics & personal care and multi-category retail—to become smarter, leaner and more sustainable. Our philosophy is simple: attract the best customers by building the best solutions—crafted by the best teams across the globe. Together, we push boundaries, transform industries and shape the future of how products are made, launched and managed.