Global Field Service Leader — EU & APAC

Rapid Micro Biosystems seeks a Field Service Manager for EU and APAC to lead a geographically dispersed team of field service engineers and ensure world-class service, support, and customer satisfaction. You will promote operational excellence, regulatory compliance, and proactive maintenance across EU and APAC regions.

Responsibilities include coaching, KPI tracking, and cross-functional collaboration with Sales, Quality, and Product Support to optimize service delivery and product reliability.