Global eCommerce Specialist

Responsibilities

• Manage a portfolio of strategic accounts
• Build strong, long-term relationships with key stakeholders
• Identify upselling and digital business growth opportunities
• Oversee commercial agreements and client account activities
• Define, monitor, and analyze key performance indicators (KPIs)
• Provide performance analysis and actionable recommendations
• Collaborate with technical, e-commerce, commercial, and data teams
• Prepare regular business reviews and client presentations
• Support commercial negotiations and contract renewals
• Develop tailored commercial proposals based on client needs
• Conduct market and competitor analysis
• Work closely with internal teams including commercial, operations, finance, and product
• Ensure smooth execution of campaigns and projects
• Act as the main point of contact for digital-related client matters

Requirements

• Minimum 8 years of experience in account management, digital sales, business development, or e-commerce
• Experience in a digital environment preferred
• Strong commercial and relationship management skills
• Solid understanding of digital marketing and performance KPIs
• Analytical mindset with a results-driven approach
• Proficiency in Excel, PowerPoint, and CRM tools
• Fluent professional English
• Organized and autonomous
• Proactive with an entrepreneurial mindset
• Ability to manage multiple projects simultaneously
• Strong communication, presentation, and teamwork skills