Global Account Manager

CLASQUIN is a French international transport organiser.

The group operates in the overseas sector and coordinates the transport of goods by sea, air, and land on behalf of its customers.

Global Account Manager – Responsibilities

• Prospect, acquire, monitor and develop global accounts in alignment with the Group's commercial strategy and policy.
• Partner with clients to ensure satisfaction and achieve growth (GP) and profitability objectives worldwide.
• Achieve quantitative and qualitative objectives for the various units (commercial networks, agencies, etc.).
• Ensure the net results of clients align with the Group's profitability objectives.
• Acquire, retain, and grow global accounts.
• Promote all Clasquin offerings to these clients.
• Respond to tenders.
• Map accounts: understand flows and organisation, coordinate actions within the network among decision‑makers and influencers.
• Build a solid business relationship at the client management level and create Clasquin reputation within client organisations in France and internationally.
• Ensure regular contract follow‑up and respond to client needs, leveraging the Clasquin network.
• Develop and report commercial strategy to Clasquin management for the accounts under your responsibility.
• Influence the Group's commercial policy.
• Ensure smooth integration of accounts with operational and financial services across the Group's entities.
• Communicate any useful information to operational and financial services (regulatory, commercial, operational changes).

Qualifications

• Bac+5 in International Trade.
• Minimum 5 years of experience in a similar role within freight forwarding.
• Good level of English.
• Proactive and committed to providing excellent service to clients, with a strong team spirit.

Benefits

• Salaire évolutif.
• Entretien du parcours individuel, formation et développement des compétences.
• Management de proximité, écoute dans une structure horizontale.
• Primes d’intéressement et de participation (plus de 30% des résultats de CLASQUIN redistribués).
• RTT days.
• Tickets restaurants (60% employer contribution).
• Chèques vacances et chèques cadeaux.
• Accord télétravail.
• Encouragement à l’équilibre vie professionnelle‑personnelle.

Nos postes sont ouverts à tous! Nous sommes convaincus que la diversité et l’inclusion des talents dans notre réseau international contribuent au maintien d’un équilibre vertueux. Nous nous engageons à respecter l’égalité des chances, et nous efforçons de construire des équipes aux profils différents.