German-Speaking Tech Support Specialist Strategic Accounts

Lightspeed is seeking a Technical Specialist, Strategic Accounts in Berlin. You will deliver premium technical support to strategic merchants, collaborate with SAMs, and drive adoption of Lightspeed features across Hospitality platforms.

The role requires German and English fluency, strong troubleshooting, and experience in technical customer service. You will engage via remote or on-site meetings, support transitions with implementation teams, and contribute to product improvements through