General Manager

Sector: Hospitality, Travel & Tourism

Reference: -JBFor a Lifestyle Hotel located in the heart of Evian-les-Bains, we are currently seeking an energetic and dynamic:General Manager

The Property

The hotel will introduce a welcoming lifestyle concept in a contemporary atmosphere. Designed to become a true landmark destination, the property will offer exceptional service and memorable experiences for both residents and international travellers, creating a dynamic social hub designed for travellers looking for a more modern and vibrant experience.

Key Responsibilities

Provide strategic and operational leadership across all hotel departments, ensuring the effective organization of teams, implementation of operating procedures, and consistent delivery of high service standards. Promote a positive working culture by ensuring employee wellbeing, health and safety, while maintaining full compliance with company policies and local regulations. Work closely with HR department, oversee payroll processes and personnel administration, ensuring accuracy, confidentiality, and transparency in all the activities. Work closely with the Finance department to prepare annual budgets, financial forecasts, and business plans, while supporting department leaders in achieving their financial objectives. Supervise month-end and year-end closing activities, ensuring timely reporting and providing detailed analysis of profit and loss performance, revenues, and operational costs. Monitor business performance through regular reporting, identifying opportunities for improvement and implementing corrective actions when necessary. Collaborate with the Sales, Marketing, and Operations teams to develop and execute commercial initiatives, promotional campaigns, and revenue-generating strategies. Direct all day-to-day hotel operations, ensuring seamless coordination between departments and the highest standards of guest service at every touchpoint. Analyse guest satisfaction indicators, online reputation, and quality metrics to continuously improve service standards and operational excellence. Serve as the visible ambassador and leader of the property, embodying professionalism, charisma, and a genuine passion for lifestyle hospitality. Maintain proactive and transparent communication with the corporate office, ensuring alignment with company objectives, brand standards, and strategic priorities. Welcome and host journalists, business partners, key stakeholders, influencers, representing the hotel's identity, values, and reputation with confidence and discretion. Candidate Profile

Previous experience as General Manager/Hotel Manager within the lifestyle hospitality sector.

Solid understanding of lifestyle hotel operations and a genuine passion for delivering high level hospitality experiences. Inspirational, charismatic, and hands-on leader with outstanding interpersonal, communication, and relationship-building skills. Strong managerial presence with the ability to lead by example, motivate teams, develop talent, and foster a collaborative working environment. Excellent analytical and financial management skills, including budgeting, forecasting, profit optimization, cost control, and performance analysis. Highly guest-oriented, with a proven ability to create distinctive service standards and deliver exceptional customer experiences. Entrepreneurial mindset, proactive attitude, and strong problem-solving capabilities, with the ability to make sound decisions in a fast-paced environment. Native French speaker is essential. Professional fluency in English is required, while knowledge of additional languages will be considered a valuable asset. Salary range: euros + bonus

Benefits: Company car