Fully Remote Premium Support Account Manager

Jobgether is seeking a Premium Support Account Manager based in France to own relationships with a portfolio of premium users. You will handle email, chat, and phone interactions, resolving routine inquiries and complex cases while focusing on retention and satisfaction.

You will leverage AI-powered tools and automation to streamline tasks, write personalized messages, and gather feedback to help improve our product and user experience in a fast-paced, remote environment.