Fullstack Software Engineer (x/f/m) - Ops AI Platform

Location

Anywhere in France, Belgium, Spain

Employment Type

Full time

Department

Engineering

About Alan

Alan’s vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. We are building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. By connecting all aspects of care – private, public, and direct to consumer – we create the most member‑centric healthcare experience. We partner with more than 35 000 companies, serve over 1 million users, and have reached 770 million in ARR. Our team of 700+ people operates across France, Spain, Belgium, and Canada.

Culture

What drives us: We are obsessed with helping members live healthier. Mission is the boss – long‑term thinking and mission above all else. Member & customer‑led – we obsess over solving problems and delighting users. We build excellence by hiring the best, empowering them, setting extremely high standards, and giving distributed ownership. We grow together through honest feedback and bold thinking. We move fast by fighting complexity and focusing on what matters, executing with discipline, and simplifying processes.

Ops AI Platform Team

We are building a platform where AI agents autonomously handle operational work, connected to every internal and external tool, trained by operators themselves. The Ops AI Platform allows Ops teams to create, evolve, and monitor their own AI agents to automate thousands of tedious tasks at scale. The project has just launched, and you would join at ground zero – shaping architecture, product, and foundation.

Responsibilities

You will:

• Work at the intersection of product engineering and ML engineering to build a reliable, safe, and scalable platform for AI agents.
• Integrate agents into internal tools, providing context‑aware chat modals that allow users to review AGENT reasoning, actions, and provide follow‑up instructions.
• Empower non‑technical users to build and maintain agents at scale – prompting, configuring tools, testing, building datasets, replayability, and evaluations.
• Build a complete set of tools for AI agents to connect to internal business data, external servers, and web dashboards.
• Ensure safety and accuracy through robust testing, stateful evaluation, progressive rollout, human‑in‑the‑loop validation, fine‑grained permissions, and limits.
• Scale the system from a few dozen to tens of thousands of tasks automated daily.
• Influence system architecture and code quality, mentor engineers, and contribute to product and engineering culture. Participate in hiring.

Qualifications

You will be a good fit if you:

• Have a strong background in full‑stack software engineering and systems architecture, with a focus on back‑end engineering.
• Have experience with traditional ML or LLMs, or ML dev‑ops (a big plus).
• Are product‑mindful: you want your solutions to be used and impactful.
• Are self‑directed, pragmatic, humble, and willing to grow.
• Collaborate enthusiastically, enjoy teamwork, learning, and teaching.
• Are fluent in English.

Above all, we seek high potential and curiosity. Everything else is a bonus.

Perks & Benefits

We offer:

• Generous equity packages complementing a competitive base salary.
• Flexible office: choice of HQ space, sponsored co‑working hubs, or full‑remote with home office equipment sponsorship.
• High‑quality tools: MacBook‑Pro, keyboard, laptop stand, monitor, noise‑canceling headphones.
• Flexible vacation policy and working hours.
• Extensive healthcare insurance – 100 % for you and your children, 90‑100 % for partners, based on your country (permanent contracts only).
• Country‑specific commuter benefits.
• Learning and training: free books, conference budget, and talk opportunities.
• Coaching: every employee starts with a dedicated coach.
• Parental leave: extended for all new parents.

EEO & Diversity Statement

We hire people, not roles. If you identify as an under‑represented group, we encourage you to apply even if you do not meet every listed requirement. We believe women, in particular, should feel comfortable applying.