Fullstack Software Engineer (x/f/m) - Ops AI Platform

Overview

You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities. We partner with tens of thousands of companies across France, Spain, Belgium, and Canada, serving over a million members.

We are building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives. We partner with 35K+ companies of all sizes, serving more than 1M users , and have reached 770M+ in ARR. Our team of 700+ people operates across France , Spain , Belgium , and Canada .

We are committed to a culture of innovation and growth, with values guiding our approach to work. We are hiring for an early-stage, high-impact team that is building new platforms and experiences for our internal users and customers.

Ops AI Platform team

We are building something that doesn’t exist yet. Imagine a platform where AI agents autonomously handle operational work – connected to every internal and external tool, trained by operators themselves, running safely at scale. No engineers needed. No bottlenecks. Just agents that work. The Ops AI Platform will let our Ops team create, evolve, and monitor their own AI agents to automate thousands of tedious tasks. We aim to crack problems no one has solved at this scale. The project just launched. You would join at ground zero – shaping the architecture, the product, the entire foundation. If building the future of work from scratch excites you, this is it.

Our north star We’re building ops agents that work reliably and safely, without putting the engineering team on the critical path.

Responsibilities

• You’ll work at the intersection of product engineering and ML engineering. Build the platform that enables building accurate and reliable AI agents, delivering an outstanding experience to our internal Ops team for the creation, iteration and monitoring of their agents, without requiring hard technical skills.
• You’ll implement new capabilities for AI agents, as well as tooling to make ops autonomous on the creation, evolution, monitoring and evaluation of their agents.
• You’ll work on making our system scale, going from a few dozen to tens of thousands of tasks automated daily.
• You’ll have significant influence on system architecture and code quality.
• You’ll mentor engineers, contribute to our product & engineering culture, and help build the team (including participating in hiring).

Qualifications

• Strong background in full-stack software engineering, systems architecture, with a focus on back-end engineering.
• Experience with traditional ML, or LLMs, or ML DevOps is a plus.
• Product-minded: you want your solutions to be used and impactful.
• Self-directed and pragmatic; humble and willing to grow.
• Collaborative, enthusiastic about teamwork, learning, and teaching.
• Fluent in English (French not required).
• High potential and curiosity; willingness to learn beyond listed requirements.
• We are aiming to hire within the D-F level range.

Perks & Benefits

• Fair rewards: Generous equity packages complement your base salary.
• Flexible Office: HQ spaces, co-working hubs, or full-remote with home office equipment sponsorship.
• All the tools you need: MacBook Pro, keyboard, monitor, etc.
• Flexible vacation policy and working hours.
• Delightful healthcare insurance: Comprehensive coverage for you and children; varied coverage for partners depending on country.
• Transport: Commuter benefits by country.
• Learning & Training opportunities: Flexible training policy and budget for conferences.
• Personal growth through coaching: A dedicated coach from day one to maximize impact and development.
• Parental leave: Extended parental leave for all new parents.

Note : We hire people, not roles. If you’re excited but don’t check every box, we’d love to hear from you. Everyone should feel free to apply. If you identify as a woman, note that applying even if you don’t meet all requirements is encouraged. This is a guide, not a checklist. We’ll be thrilled to receive your application.