Fullstack Software Engineer (x/f/m) - Claims Management

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Mission

Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member‑centric healthcare experience, reducing claims costs while generating new monetization opportunities.

Leadership Principles

• Mission is the Boss — We think long‑term and are methodical optimists who take risks, seeking mission's success above all else.
• Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.
• Radical Transparency — All information is accessible and written‑first, so everyone can make the best decisions asynchronously.
• Always Growing — Direct, positive, and caring feedback, combined with self‑growth ownership.

What You’ll Build

You will join Claims Management, responsible for refunding €350M+ of healthcare expenses each year to 1M+ members across France, Belgium, Spain, and Canada. Our mission is to refund each member as fast as possible and accurately, while being cost‑effective for Alan.

Product Crews

• Document Processing: 2M documents received every year. We automatically parse a good portion with LLMs and want to go further.
• Claims Experience: Build a memorable and straightforward experience for members to understand guarantees and get a claim refunded across 4 countries, mobile and desktop.
• Payments: Build a payment infrastructure and source ingestion system to ensure members receive refunds quickly and don't need to advance money.
• Fraud Fighting: 4M€ saved in 2024 with an internal stack combining machine‑learning scoring, anomaly detection, and manual investigations.

Qualifications

• 3+ years of experience building complex systems that run 24/7 during high‑growth trajectories.
• Passionate about creating delightful products with exceptional user experiences at scale.
• Experience building and shipping web applications.
• Interest in the business side: understanding conversion funnels, marketing metrics, and growth drivers.
• Clear career progression: increasing responsibility, scope, and impact over time.
• Comfortable with TypeScript and Python in a cross‑platform environment; familiar with modern web technologies and object‑oriented programming (Python, Java, Swift, Kotlin, or C#).
• Self‑starting and entrepreneurial mindset.
• Humble and open to growth.
• Collaborative, enthusiastic about teamwork, learning, and teaching.
• English working proficiency.

Mission Alignment

• Healthcare technology excites you.
• Leveraging AI to redefine roles and unlock scalability.

Engineering Team

Our stack is React, Python/Flask, PostgreSQL in a monorepo. We deploy daily and believe in distributed ownership: you build it, you own it.

Location & Remote

• Eligible to work in France, Belgium, or Spain.
• Remote work flexibility available, but in‑person collaboration valued.

Note

We hire people, not roles. If you’re excited but don’t meet every requirement, we’d love to hear from you. Everyone, no matter how underrepresented, should feel free to apply.

Perks & Benefits

• Stimulating environment and perks ensuring happiness, efficiency, and high‑quality time with co‑workers.
• A culture guided by a set of values.

Application Process

While applying for a specific area, you may join a different engineering team based on impact. Check out other area descriptions for more information.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?