Fullstack Software Engineer (x/f/m) - AI for Care

About the Role

As a Product Engineer in Alan’s Support Area, you will help build self‑service and AI‑powered customer service solutions for over 1 million members across France, Spain, Belgium, and Canada.

Key Responsibilities

• Implement new conversational experiences, collaborating with engineering, data, and insurance teams.
• Scale the system to support additional member growth, targeting 10 million members.
• Influence system architecture and code quality.
• Mentor junior engineers, contribute to the product and engineering culture, and help shape hiring and interviews.

Required Qualifications

• At least 5 years of experience as a software engineer.
• Strong background in systems architecture and back‑end engineering.
• Experience with traditional ML, LLMs, or voice‑AI systems is a plus.
• Product‑oriented mindset and desire for impactful, member‑centric solutions.
• Self‑directed, pragmatic, humble, and collaborative.
• Fluent in English.

Location and Working Style

The role is based in France, Belgium, or Spain. Remote work flexibility is offered, but in‑person collaboration is valued.

Benefits & Culture

• Supportive, fast‑moving environment with ownership of products.
• Opportunity to work with cutting‑edge AI, receiving daily deployment and distributed ownership.
• Culture focused on innovation, learning, and teamwork.

Alan is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, veteran or other status.