Full-Stack AI Support Engineer — Remote-Friendly

Alan is seeking a senior software engineer to build scalable AI‑driven customer support systems used by over 1M members. You will craft the cockpit and tooling that enables human experts to supervise, route requests, surface context, and draft responses.

Join a strong engineering culture focused on learning and delivering high‑quality code while collaborating with product and design teams and mentoring junior engineers to shape product direction.