Front Desk Receptionist – Catchy Beauty Eyelash Extensions

Duties Include

Apply strong business sales and customer service skills to meet Salon goals and exceed client expectations.

Responsibilities

• Consultation
• Booking appointments and correspondence with clients in English via e‑mail, telephone, or text message
• Answering phones, scheduling client appointments, following up, checking customers in, and notifying staff when customers have arrived
• Handling busy schedules while staying on top of goals for the salon
• Maintaining hygiene, safety, and cleanliness in all areas of the salon
• Accepting cash and credit card payments when required
• Maintaining high standards of customer care and service
• Stocking treatment rooms with proper supplies
• Notifying supervisor of supply needs to ensure necessary items are in stock
• Responsible for daily salon operations, including opening and closing procedures
• Operating computers and office equipment
• Handling cash outs, reconciling when needed, and managing employee tip payouts and money exchanges
• Scheduling employees for proper staffing and holidays
• Providing exceptional customer service to all guests and employees
• Operating the salon’s social media account and updating as needed
• Operating and updating the company website for the salon