French Speaking Emergency Roadside Assistance - Work In Greece - Paid Relocation

Mercier Consultancy MD is excited to invite applications for the role of French Speaking Emergency Roadside Assistance Officer to join our team in Greece with paid relocation support. This position offers the chance to provide vital roadside assistance services to French-speaking customers while experiencing a relocation opportunity to Greece.

Key Responsibilities

Respond promptly and effectively to roadside emergency requests from French-speaking clients via phone and digital communication tools

Assess emergency situations accurately and coordinate necessary services such as towing, repairs, or roadside aid

Communicate compassionately and clearly with customers to provide reassurance and updates

Maintain accurate records of customer interactions and service activities in the CRM system

Collaborate with internal teams and external service providers to ensure efficient and timely assistance

Stay updated with company policies, procedures, and emergency response protocols to enhance service quality

Requirements

Fluency in French (spoken and written) is mandatory; knowledge of English or Greek is a plus

Previous experience in emergency roadside assistance, customer support, or related fields is advantageous

Excellent communication and interpersonal skills with the ability to stay composed under pressure

Strong problem-solving skills and attention to detail

Proficiency with CRM systems and remote communication technologies

Willingness to relocate to Greece with full relocation costs covered

Flexibility to work in shifts, including evenings and weekends if required

Benefits

Competitive Monthly

Monthly Performance Bonus

Fully Paid Training

Health Insurance

2 Extra Salaries Per Year

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